IT, server and AI services your business can rely on
DNN Direct is a New York-based IT partner for small and mid-size businesses. We build and run the technology behind your business: your website and online store, the servers they live on, and private AI that keeps your data in your hands.
- Fewer outages and faster pages for your customers
- Security built in from day one, not bolted on later
- Clear plans and plain-English updates, no jargon
- One accountable team for web, servers, software and AI
- New York officeA US team you can meet, call and hold accountable.
- NDA on requestWe are happy to sign your NDA before we see anything.
- Security-firstLeast-privilege access, and credentials are never shared by email.
- Backups before every changeEvery change starts with a backup you can roll back to.
Pick the outcome you need
Five focused packages, each with a clear scope. Start with one, or combine them into a single plan.
Server Health & Security
- The problem
- You are not sure your server is patched, backed up or locked down, and a breach or data loss would hurt.
- What we do
- We review your server, close open doors with firewall and access hardening, switch logins to secure keys, add intrusion protection and set up automated backups.
- The outcome
- A hardened server, backups you can actually restore from, and a clear report of what we changed.
- Who it is for
- Businesses running WordPress, Magento or custom apps on their own cloud or virtual server.
Speed & Reliability
- The problem
- Slow pages and crashes during busy periods cost you sales, leads and search rankings.
- What we do
- We tune your web server, database and application settings, clean up slow queries and set up automated, repeatable deployments so updates go out safely.
- The outcome
- Faster load times, steady performance when traffic spikes, and releases without the drama.
- Who it is for
- Online stores, busy content sites and teams that ship updates often.
Cloud Migration
- The problem
- You have outgrown shared hosting, or you are stuck on an aging, expensive server that nobody wants to touch.
- What we do
- We assess what you run today, recommend the right provider and server size, then move your sites, apps and databases with a tested cutover plan built to keep you online.
- The outcome
- Modern cloud infrastructure sized for your needs, with minimal disruption and costs you understand.
- Who it is for
- Businesses leaving shared hosting or old servers, or switching cloud providers.
Managed Care
- The problem
- There is no in-house system administrator, so maintenance slips until something breaks.
- What we do
- We handle updates, security patches, monitoring and backup checks on an agreed schedule, send a short monthly summary and give you a direct line to our team.
- The outcome
- Predictable upkeep, problems caught early and one less thing on your plate.
- Who it is for
- Small and mid-size businesses that want peace of mind without hiring a full-time admin.
Private AI Infrastructure
- The problem
- You want the benefits of AI, but you cannot send customer or company data to public tools, and usage costs are hard to predict.
- What we do
- We set up GPU cloud servers, run open-source AI models on infrastructure you control, build a private chat assistant that answers from your own documents, and connect AI to your apps and workflows.
- The outcome
- Practical AI your team uses every day, with your data kept in-house and costs sized to real usage.
- Who it is for
- Teams that handle sensitive documents, such as professional services, finance and real estate firms.
Put AI to work without giving your data away
You want the benefits of AI, but you cannot send customer or company data to public tools, and usage costs are hard to predict. We build private AI on servers you control, so your team gets the benefits while your information stays in-house.
Private company assistant
A ChatGPT-style chat that answers from your policies, manuals and files, visible only to your team.
Open-source models you control
Leading open models run on your own GPU server, with no data sent to third-party AI services.
AI inside your apps
Secure AI endpoints for your website, CRM or custom software.
Automation and AI agents
Hosted workflows that take repetitive tasks off your team's plate.
Secure and monitored
Access controls, hardening and monitoring from day one.
Costs that make sense
Hardware and models sized to what you actually use.
Everything your customers see, too
The same team that runs your servers can build and grow the website, store and software on top of them.
Websites
Fast, professional sites on WordPress, Magento and Shopify that turn visitors into customers.
E-commerce
Online stores built to sell, with smooth checkout and the integrations you rely on.
Software Development
Custom software, internal tools and integrations that fit the way you work.
Social Media Marketing
Consistent content and campaigns that build your brand and bring in leads.
A simple, careful process
No surprises. You always know what we are doing, why, and what comes next.
Audit
We review your current setup, risks and goals, and tell you plainly what we find.
Plan
You get a clear written plan with priorities, scope and timing before any work begins.
Implement
We do the work carefully: backup first, then changes, then testing.
Support
We stay on hand with ongoing care, updates and advice as you grow.
How we protect your business while we work
Access to your systems is a responsibility. These rules apply to every project.
- A full backup before every change, so nothing is lost and anything can be rolled back
- Least-privilege access: we ask only for the access a task needs, ideally a dedicated user or SSH key
- Credentials are never shared by email; we use a secure method and remove access when the job is done
- NDA on request, signed before we look at your systems
Technologies we work with: AWS, DigitalOcean, Linode and Hetzner; Ubuntu and Debian; Nginx and Apache; MySQL, PostgreSQL and MongoDB; Docker and GitHub Actions; Ollama and vLLM with Llama, Mistral and Qwen models; n8n; WordPress, Magento and Shopify.
Common questions
Do I need to give you my passwords?
No passwords by email, ever. We ask for the minimum access a task needs, such as a dedicated user or SSH key, and we remove it when the work is finished.
Will my site go offline during a migration?
We plan every move to keep disruption to a minimum and agree the cutover timing with you in advance.
Can we use AI without sending data to public AI services?
Yes. Open-source models can run on a server you control, so your documents and prompts stay in your environment.
Will you sign our NDA?
Yes. We are happy to sign an NDA before we review your systems.
Do you only work on servers?
No. We also build websites and online stores, develop custom software and run social media marketing, so you can work with one team.
Let's make your technology the easy part
Tell us what you run today and where you want to be. We will come back with honest advice and a clear plan.